In this specialized AW Academy ServiceNow program, the participants gained experience across the ServiceNow Platform. Learning to manage the most important functions and applications of ServiceNow, and to understand the business and process knowledge of the system. They acquired knowledge in integrations, business orientation, quality development as well as to define, design as well as implement. Learning how to develop a platform in a versatile and sustainable way, with the help and understanding of ServiceNow's best practice solutions. The program's goal was to prepare the students for a professional SerciveNow consultant role.
Scripting in ServiceNow
Service Portal Fundamentals
ITIL & SIAM basics
At AW Academy, we believe that learning is a process that occurs when the individual interacts with others, to embrace and implement knowledge, skills, and competence. Consequently, we place great emphasis on identifying and developing the individual’s capacity for learning. Besides learning new subjects’ areas, individual’s at AW Academy, get to practice our pedagogical methods which lays a great foundation for their skill in learn-to-learn.