Accelerated Learning Action Learning Growth Mindset Peer-to-Peer Lifelong Learning
Capgemini Salesforce Academy 2022
This diploma is awarded to
Nabil Elsaify
for successfully completing
Capgemini Salesforce Academy 2022
20 December 2021 - 09 April 2022
Myriam Meyer, Program Manager
Scan to Verify
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Accelerated Learning Action Learning Growth Mindset Peer-to-Peer Lifelong Learning
Capgemini Salesforce Academy 2022
Description of the program

In this specialized AW Academy class for Capgemini participants gained experience in the configuration and management across the Salesforce Lightning Platform incl. features for Sales-, Service- and Experience Cloud. The goal was to prepare for a professional Salesforce consultant role.

Salesforce Cloud Skills

  • Salesforce Admin Skills
  • Organizational and User Setup
  • Security, Access and Data Management
  • Standard and Custom Objects
  • Sales and Service Cloud Features
  • Activity Management and Collaboration
  • Salesforce Project Staffing & Structure
  • Analytics—Reports and Dashboards
  • Workflow/Process Automation with focus on Flow Builder
  • Debug Logs, Developer Console, Flow Builder Debug Mode
  • Introduction to Development Capabilities in Salesforce
  • Desktop and Mobile Administration
  • Introduction to Salesforce AppExchange, Marketing Cloud, Experience Cloud

Methodology & Consulting Skills

  • Agile Project Management and Product Ownership
  • Agile Tools: Jira, Trello, Confluence
  • Requirements Engineering, User Story Definition, Effort Estimation
  • Create and Maintain Documentation Artefacts
  • Salesforce Consulting Insights (structure, staffing, onboarding, communication, roll-out)
  • Stakeholder Management and Client System Demonstration
  • Process Discovery and Documentation with BPMN
  • Object Model ER Diagrams
  • Time, Stress and Conflict management


AW Academy

At AW Academy, we believe that learning is a process that occurs when the individual interacts with others, to embrace and implement knowledge, skills, and competence. Consequently, we place great emphasis on identifying and developing the individual’s capacity for learning. Besides learning new subjects’ areas, individual’s at AW Academy, get to practice our pedagogical methods which lays a great foundation for their skill in learn-to-learn.

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