In this specialized AW Academy ServiceNow program, the participants gained experience across the ServiceNow Platform. Learning to manage the most important functions and applications of ServiceNow, and to understand the business and process knowledge of the system. They acquired knowledge in integrations, business orientation, quality development as well as to define, design as well as implement. Learning how to develop a platform in a versatile and sustainable way, with the help and understanding of ServiceNow's best practice solutions. The program's goal was to prepare the students for a professional starting SerciveNow consultant role.

Program Content

ServiceNow Fundamentals
Basic Platform Implementation
Scripting in ServiceNow
Integrations Basics

ITSM Fundamentals & ITIL
Portal Fundamentals
CSA - Certified System Administrator

ServiceNow Academy Fall 2022

Brights

The world is changing faster than ever and the need to learn has never been bigger. Rapidly shifting skills-needs create a tremendous challenge for companies, individuals and society. At Brights, we rethink the ways we look at learning. We build solutions which start with motivation, put skills first, leads to return on learning and are better embedded into work life. To succeed we need to adapt, to adapt we need to change and to change we need to learn.