Academic Work Academy is a reskilling program that offers intensive training in IT and technology to motivated individuals looking to shift their careers. All participants are selected through a rigorous recruitment process to ensure they possess the right capabilities, motivation, potential and personality. Through Academy, participants acquire the necessary up-to-date skills to succeed in the new field. With a focus on meeting the needs of client companies, Academy ensures that its graduates are well-equipped to tackle the demands of the job market.

In this specialized AW Academy ServiceNow program, the participants gained experience across the ServiceNow Platform. Learning to manage the most important functions and applications of ServiceNow, and to understand the business and process knowledge of the system. They acquired knowledge in integrations, business orientation, quality development as well as to define, design as well as implement. Learning how to develop a platform in a versatile and sustainable way, with the help and understanding of ServiceNow's best practice solutions. The program's goal was to prepare the students for a professional SerciveNow consultant role.

Content

ServiceNow Fundamentals

Platform Implementation

Scripting in ServiceNow

CSM Fundamentals

Integrations Basics

ITSM Fundamentals & ITIL

ITSM Implementation

Service Portal Fundamentals

CSA - Certified System Administrator

Academic Work Academy ServiceNow reskill program

Brights

The world is changing faster than ever and the need to learn has never been bigger. Rapidly shifting skills-needs create a tremendous challenge for companies, individuals and society. At Brights, we rethink the ways we look at learning. We build solutions which start with motivation, put skills first, leads to return on learning and are better embedded into work life. To succeed we need to adapt, to adapt we need to change and to change we need to learn.