THIS COURSE CERTIFICATE CONFIRMS THAT
COURSE CERTIFICATE
Jenny Hedlund
FROM DECEMBER 12 2024 TO JANUARY 23 2025, HAS COMPLETED BERGHS SCHOOL OF COMMUNICATION'S TAILORMADE COURSE
Feed Forward
WITH THE FOLLOWING CONTENTS
COURSE OBJECTIVE
Commissioned by Inter IKEA Systems Service AB and presented by Berghs School of Communication has consisted of 8 hours of training.
  
SUBJECTS COVERED
  • Various techniques for practicing constructive feedback using the Feed Forward approach
  • How to give, receive, and proactively ask for constructive feedback
  • Communication always happens on the recipient's terms
  • Basics of negotiation techniques
  • Practical exercises based on the prepared situations
  • Practical exercises using participants' real-life situations
  • Tips for how to provide written feedback
COURSE DIRECTOR:
ANN WESTFELT
STOCKHOLM JANUARY 23 2025
Camilla Wallander
CEO
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