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Certificate
IHM Performance & Change Management
Sofia Hast
****-****
Therese Bohlin
CEO IHM Business School
2026-05-21

Course description

MODULE 1: Performance Management
Learning provides a practical understanding of how objectives, metrics, working methods, and culture create stable, predictable results in day-to-day operations. Participants learn how to analyse flows, reduce variation, develop standards and direct the team's attention towards what truly drives quality, efficiency and customer value.

MODULE 2: Change Management
Learning focuses on how to lead the transition from the current state to the desired state through clear objectives, behavioural influence and a structured change process. The emphasis is on creating meaning, building engagement, managing resistance and adapting the management system so that new working methods become sustainable and embedded in the culture.

MODULE 3: Design and Planning of an Operational Development Project
The learning includes a project assignment aimed at improving an organisation's operational capability. The project is carried out in groups for an external client seeking to address a current operational challenge in the business more effectively.

Scope:
The course covers approximately 400 hours of which approximately 100 hours are teacher-led. The remainder includes time for private study (recommended time or more) and examinations.

2026-05-21

Examination formats  

Attendance requirements: At least 70% attendance at lessons.

Knowledge tests: Two examinations taken in modules 1 and 2.  

Grade scale: Pass (E) – Fail (F)  

Individual home assignments: Two examinations based on case studies with defined facts and circumstances.
Examines modules 1 and 2.  

Project work in a group: An examination taken for an external client with undefined facts and circumstances.
Examines module 3. 

Grade scale: A – E  

 

Reference framework for qualifications SeQF  

This certificate is one of four that constitute the “IHM Business Executive Degree. In 2018, the examination title “IHM Business Executive Degree” was placed at the SeQF 6 level. The learning outcome is equivalent to that obtained via statutory university studies within the “Business Development” subject area. SeQF is the Swedish equivalent of the European Qualification Framework (EQF) for lifelong learning.  

The framework aims to facilitate comparisons between examination titles and qualifications in different countries and between other European education systems. 

The position within the SeQF is sanctioned by the Swedish National Agency for Higher Vocational Education. IHM Business School is Sweden’s first private business school to be granted SeQF 6 level for an examination title outside the statutory education system.

Grades Sofia Hast ****-****
Subqualification 1:

Grade: A
Subqualification 2:

Grade: B
Subqualification 3:

Grade: B
Subqualification 4:

Grade: 
A
B
B