confirmation that the organisation works strategically and purposefully to offer a respectful treatment of people visiting the organisation and a good working environment for employees from an LGBTQI perspective (the term LGBTQI refers to: homosexuals, bisexuals, trans people, queers and intersex people).
THE CERTIFICATION ENTAILS, FOR EXAMPLE
that all staff has received increased knowledge about LGBTQI, discrimination, working environment and treatment
that there are routines for how new employees should be introduced and that there is a plan for systematic work, follow-up and quality assurance.